Because fruits and vegetables are perishable, returns are generally handled case-by-case rather than as a standard long-term return window.
If you receive produce that is materially damaged, spoiled or substantially different from what was confirmed, contact Fresh Basket as soon as reasonably possible with details of the issue.
Where appropriate, Fresh Basket may offer a replacement, adjustment or refund after reviewing the situation. The final resolution depends on the product, condition and circumstances.
Cancellation requests should be made before preparation or dispatch. Once an order has been prepared or dispatched, cancellation may not be possible.